Sales Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful SMB Sales Manager do at Fiserv?

As an SMB Sales Manager, you will be at the forefront of driving our growth by managing and developing our small to medium-sized business client relationships. You will lead your team to success, ensuring our clients receive the highest level of service and innovative solutions Fiserv has to offer. Your contribution is essential in helping these businesses thrive in a technology-driven world.

What you will do:

• Develop and execute strategic sales plans to attract and retain SMB clients.
• Monitor and analyze sales performance metrics, continually improving processes.
• Engage with prospective clients through various channels to present Fiserv’s solutions.
• Collaborate with marketing and product teams to enhance our service offerings.
• Analyze market trends and adjust strategies to stay ahead of the competition.
• Foster long-term relationships with clients, ensuring customer satisfaction and loyalty.
• Report on sales activities and performance to senior management.

What you will need to have:

• 8+ years of experience in sales management, preferably within the financial services or fintech industry.
• 8+ years of experience in the SMB market segment.
• 8+ years of experience in developing and executing sales strategies.
• Demonstrated ability to negotiate with different levels of stakeholders.
• Entrepreneurial and innovative, with the desire and capability to identify opportunities and develop new or alternative propositions for clients
• Highly self-motivated and results-driven while being open to assume responsibilities by stepping up

What would be great to have:

• 5+ years of experience in using CRM software such as Salesforce.
• Experience in a fast-paced, high-growth environment.
• Experience with data analysis and performance/operation metrics.
• Proven track record of achieving sales targets and driving growth.
• Certification in sales or relevant disciplines.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.