Requisition ID R-10355659 Date posted 04/08/2025 End Date 05/24/2025 City Coral Springs State/Region Florida Country United States Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Shared Services Analyst

What does a successful Shared Services Analyst do at Fiserv ?

As a Shared Services Analyst at Fiserv, you will play a crucial role in driving process and efficiency efforts across our multiple Client Technical Delivery teams to ensure strategic and operational alignment with business objectives. You will be responsible for performing platform-agnostic tasks under our shared services model, managing our test card order fulfillment process, and streamlining the intake process for new projects within the organization.

What you will do:

• Optimize processes, repeatable tasks, or procedures to enable faster delivery and superior client experiences.
• Develop and implement operating methodologies that ensure a smooth, professional, and responsive Certification operation.
• Stay current with trends and issues in the payments industry; advise, counsel, and educate the department and management on their impact.
• Provide consultation/expertise on complex projects and other certification activities.
• Identify potential risks or conflicts in proposed projects and recommend solutions.
• Collaborate with different business units and facilitate discussions to clarify project objectives, scope, and requirements.
• Take on additional responsibilities as required, including documenting, creating project timelines, assigning and monitoring automation tasks, and maintaining other internal systems or processes needed to support our certification projects.

What you will need to have:

• High School Diploma/GED required. Bachelor’s degree in business highly preferred and/or equivalent military experience.
• High level of competence with MS Excel and other productivity / analysis software
• 2-4+ years of experience in a leadership role within a collaborative and fast-paced environment

What would be great to have:

• 4+ years of experience in process optimization.
• 4+ years of experience with MS Excel and other productivity/analysis software.
• 4+ years of experience in process documentation and creating training plans.
• 1-2years of experience in project management.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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