Implementation Analyst
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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.
Responsibilities
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Implementation AnalystWhat does a successful Implementation Analyst do at Fiserv?
The Implementation Analyst is a key contributor in the Conversions and Implementations organization, working directly with clients, managing all or part of conversion and startup projects. You will be engaged in the project from beginning to end by planning, coordinating, and managing all activities involved in their assigned functional workstream areas.
What you will do:
- Manage all aspects of your assigned workstreams from beginning to end, developing project plans, consulting with client on solutions, managing key deliverables, and reporting on issues, risks, and status
- Set up and customize the various products and services selected by the client, ensuring an end-to-end quality integration
- Help drive resolution of issues through problem solving, identification of necessary resources, and escalation
- Effectively manage client expectations and deliver client-ready communications
- Make information-based decisions and multi-task in a fast-paced environment
- Manage multiple concurrent project deliverables at once, keeping client and internal partners on task
What you will need to have:
- 2+ years of experience leading meetings and presentations through strong written and verbal communication skills
- 2+ years of proven experience in being adaptable, manage time effectively, problem solve, and ability to mitigate risks to project delivery
- 2+ years of experience in a client-facing role
- 2+ years of experience with MS Office Suite (Excel, Outlook, Word, OneNote, SharePoint)
- High school diploma required
What would be great to have:
- Understanding of the Credit Card Issuing Industry and associated products
- Experience with in converting to new processing platforms
- Minimal travel required (2-5 trips annually)
- Bachelor’s degree in business administration, or a relevant field, or an equivalent combination of education, work, and/or military experience
Important info about this role:
- In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future
- We are better together! This role is fully on-site
- This is a full-time, direct-hire position, and no contract positions or unsolicited agency submissions will be considered
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program
- Advance your career with training, development, certification, and internal mobility opportunities
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
#FiservProud
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Benefits
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Medical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
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Fuel Your Life Wellness Program
Resources to elevate your well-being
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401k, Employee Stock Purchase Plans and Incentives & Bonuses
When Fiserv performs well, so does your financial health
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Employee Resource Groups
Celebrating inclusion in the workplace
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Paid Time Away
Providing the time off to manage personal needs