Senior Production Support Engineer
BentoBox
Our software engineers at Fiserv bring an open and creative mindset to a global team developing mobile applications, user interfaces and much more to deliver industry-leading financial services technologies to our clients. Our talented technology team members solve challenging problems quickly and with quality. We're seeking individuals who can create frameworks, leverage developer tools, and mentor and guide other members of the team. Collaboration is key and whether you are an expert in a legacy software system or are fluent in a variety of coding languages you're sure to find an opportunity as a software engineer that will challenge you to perform exceptionally and deliver excellence for our clients.
- Full-time
- Entry, Mid, Senior
- Yes (occasional), Minimal (if any)
- Glassdoor: 64%
Responsibilities
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Senior Production Support EngineerWhat does a successful Senior Production Support Engineer do at Fiserv?
You will help build the world’s best digital operations platform for restaurants. You will work with Django/Python and React technology.
What you will do:
- Identify root cause for reported defects and implement fixes in production.
- Manage quality in the production environment as part of an on-call rotation.
- Work with other engineers to perform upgrades to our platform.
- Contribute unit and integration tests for new and existing features
- Uphold BentoBox’s core mission, vision, and values
- After hours on call monitoring (rotation based once a week every 2-month period)
What you will need to have:
- High School graduate/GED
- 5 years of experience writing production code.
- Experience with Python/Django
- Experience Javascript.
- Experience with React and Redux.
- Experience working with relational databases (Postgres preferably)
- Experience working in an Agile environment.
What would be great to have:
- Experience writing unit tests for existing/new features (Jest, Pytest preferably).
- Experience using debugging tools. (Pdb, Datadog)
- An understanding of Web Architectures (serverless optional)
- Experience with Jinja Templating
- Experience with Node.
- Experience with automation testing.
- Experience monitoring systems to maximize uptime.
Applicants must be authorized to work for any employer in the US. We are unable to provide employer sponsorship or take over sponsorship of any employer sponsored visa at this time.
Salary Range
$108,900.00 - $186,800.00These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
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Benefits
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Medical, Vision and Dental Benefits
Comprehensive benefit plans to suit your unique needs
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Fuel Your Life Wellness Program
Resources to elevate your well-being
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401k, Employee Stock Purchase Plans and Incentives & Bonuses
When Fiserv performs well, so does your financial health
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Employee Resource Groups
Celebrating inclusion in the workplace
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Paid Time Away
Providing the time off to manage personal needs