Requisition ID R-10355115 Date posted 05/09/2025 End Date 05/16/2025 City Alpharetta State/Region Georgia Country United States Additional Locations Coral Springs, Florida; Coral Springs, Florida; Hagerstown, Maryland; Hagerstown, Maryland; New York, New York Location Type Onsite

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Training Advisor

What does a successful Training Advisor do at Fiserv?

You will provide insightful and effective learning experiences for Fiserv’s Partner organizations. You will manage the components of the learning programs including facilitation, logistics, content, curriculum, and evaluation. You will partner with leaders and various stakeholders to ensure programs you manage are aligned to the Merchant Solutions’ business objectives.

What you will do:

• Design, develop and facilitate new partner and continuing education programs
• Partner with product, process & sales enablement subject matter experts to ensure continuous updates to all content within new partner and continuing education programs.
• Partner with Instructional Developer to assist in the design and development of digital content, facilitation, and assessments.
• Evaluate program feedback and align results via performance consulting with Sales/Service Leadership and other stakeholders.
• Drive strategic outcomes aligned to key segment initiatives for desired competencies and skills.
  

What you will need to have:

• 4+ years of experience in Learning & Development or in similar business-function role such as Sales or Support
• 2+ years of experience in learning curriculum design and evaluation skills
• 2+ years of experience in Financial/Merchant Services or industry
• Bachelor’s Degree in relevant field (Business Management, Marketing, HR, Education)
  

What would be great to have:

• Experience as SharePoint administrator
• Formal facilitation certifications by accredited vendors
• Software sales and/or product management experience
• Experience working with the Clover solution
• Experience/knowledge in merchant service sales process, tools, systems & products

#LI-DS1

Salary Range

$68,100.00 - $121,600.00

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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