Requisition ID R-10353688 Date posted 05/16/2025 End Date 06/06/2025 City Hagerstown State/Region Maryland Country United States Additional Locations Coral Springs, Florida Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Manager Payments Acceptance

What does a great Manager Payments Acceptance do?

• This position is responsible for working with any supported Card Brand, but will be mainly geared towards American Express, Discover/Diner’s, JCB, UnionPay and will represent Payment Acceptance as a subject matter expert for the selected Card Brands.
• Operations Manager may be asked to work directly with Card Brands on Advisory Boards or Committees.
• Operations Manager provides significant contributions to Fiserv by assisting with updating our systems based on mandates from the Card Brands.
• Partner with other representatives and management, both inside and outside the department, to assist with merchant or vendor issues.
• Typically possesses general management skills including long-range and short-range planning adapting to a highly diversified, complex and changing environment, and managing priorities.
• Must have the ability to assist or manage projects from requirements/Business Case to launch. This includes effectively detailing the project in a project plan, organizing the project by task ownership, controlling the project by anticipating problems and pursuing resolutions, and ensuring a good communication plan is developed and executed.
• May supervise a number of staff positions.

Basic Qualifications for Consideration:

• Bachelor's degree or a minimum of 3 to 5 years’ experience in any of the following: general compliance and/or risk-based compliance, yielding a comprehensive understanding of technology and best practices, Bank Secrecy Act, anti-money laundering compliance
• Understanding of retail/commercial financial products/services.
• Knowledge of First Data's products, platforms, systems and operational areas.
• Proven track record of complex problem solving and decision-making ability.
• Strong analytical skills.
• Effective leader and team player, or individual contributor able to work autonomously with limited direction.
• Must be a strong, decisive, bottom-line and action-oriented manager of people and projects, who can obtain results.
• Effective communicator; verbal and written.

Preferred Skills, Experience, and Education:.

• Bachelor's degree preferred, or
• Minimum of 3 to 5 years’ experience in any of the following: general compliance and/or risk-based compliance, yielding a comprehensive understanding of technology and best practices, Bank Secrecy Act, anti-money laundering compliance

Travel required: 5% or 1-2 times per year

Who We Are: Payment Acceptance provides support for changes made by the Card Brands, such as new requirements for EMV or Credential on File transactions. We are a liaison between Fiserv and the Card Brands as well as subject matter experts that work with our Bank Partners to ensure that our merchants are processing in the best way possible.

Salary Range:

$66,000.00-$89,600.00

These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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