Requisition ID R-10368046 Date posted 07/11/2025 End Date 08/15/2025 City Omaha State/Region Nebraska Country United States Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Loyalty Product Associate

What does a successful Loyalty Product Associate do at Fiserv?

The Premier Loyalty Platform (PLP) powers the rewards programs for Fiserv’s issuing clients. The PLP platform enables clients to build compelling card value propositions to compete in the marketplace and acquire, engage and retain debit and credit cardholders. This position will serve a critical role on the Loyalty product team to provide a best-in-class service to our clients and grow the platform via expanding the usage of new services to current clients and the onboarding of new clients to PLP.

What you will do:

• Client Communications: Drive our interaction and communications with clients through established channels including release notes, user manuals, client websites and standardized email messages
• Client Support: Own key PLP client support processes including billing, client relationships management, and technology activities that require coordination with clients
• New Business Development: Lead all PLP participation in RFP/RFI processes on behalf of the loyalty team and coordinate with Fiserv’s proposal’s team on enterprise efforts on RFP/RFI responses.
• Loyalty Team Initiatives: Support loyalty team in ongoing initiatives including documenting processes (Feature releases, RCAs, tutorials, etc.), user access management and ad-hoc team requests.

What you will need to have:

• Strong written and verbal communication skills with the ability to communicate effectively across audiences.
• Strong attention to detail and ability to multi-task with the ability to quickly and effectively pivot as needed.
• Effective decision-making skills with ability to leverage existing processes and resources to solve problems.
• 3+ years of experience in banking, financial services, fin tech or related field.
• Strong organizational and interpersonal skills with good follow-up skills and attention to detail.
• Bachelor’s degree in business, finance, IT, or related field and/or equivalent military experience.

What would be great to have:

• Previous experience in Product, Technology or Business Operations.
• Experience with Waterfall and Agile Development methodologies
• Knowledge of Credit Card issuers and loyalty programs
• Familiar with Microsoft Office applications

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Apply Now View Location