Requisition ID R-10366665 Date posted 07/25/2025 End Date 08/25/2025 City Coral Springs State/Region Florida Country United States Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Project Management Associate

Project Management Associate – Implementation & Operational Support

As a Project Management Associate at Fiserv, you’ll be a crucial support function dedicated to servicing Bank of America on the Proprietary/TSYS platform..

In this role, you will provide hands-on project coordination, change management, and stakeholder engagement across multiple workstreams. You will collaborate closely with internal teams and stakeholders to drive process efficiency while facilitating seamless client onboarding and service delivery.

What you will do:

• Coordinate client implementation activities and define delivery milestones in collaboration with internal project and service teams, specifically focusing on Bank of America’s needs.
• Manage end-to-end project timelines, ensuring that deliverables are executed according to established standards and requirements to prevent operational gaps.
• Perform day-to-day production work, including account setup, platform configuration, and technical maintenance tasks that directly support client onboarding and operational readiness.
• Partner with engineering and vendor teams to support integration efforts while upholding business and compliance requirements.
• Maintain documentation, operational trackers, and process guides to ensure transparency and scalability across implementations.
• Monitor project risks and client-specific nuances, escalating issues when appropriate and actively participating in driving resolutions.
• Generate reporting and insights for leadership to support resource planning, process optimization, and service enhancement.
• Contribute feedback to refine operational onboarding and support models, helping to scale and future-proof delivery frameworks.
• Work independently with minimal management/internship.

What you will need to have:

• Minimum 1 year merchant acquiring experience or relevant payment processing experience.
• Excellent communication and interpersonal skills, with the ability to liaise effectively with clients and internal stakeholders.
• Proficient in the utilization of Microsoft Office tools, including MS Project and PowerPoint.

What would be nice to have:

• AA or Bachelor's Degree
• Project Management Professional (PMP) certification or equivalent.
• Experience working with the Proprietary/TSYS platform.
• Knowledge of financial technology solutions and merchant lifecycle management.
• Background in change management practices.

Why Join Us? At Fiserv, we believe in being a Partner in Possibility. Join us to be part of an innovative team that is transforming the financial services landscape and empowering clients to thrive in a digital world. We value diversity, collaboration, and excellence, and we are committed to your professional growth.

This role is on-site in the Coral Springs, FL Office Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.

Perks and Benefits:

• Competitive salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance
• Generous paid time off policy and holidays
• Retirement savings plan with company match
• Professional development and training opportunities
• Access to wellness programs and resources
• Employee resource groups and community involvement initiatives
• Flexible work arrangements

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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