Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Director, Commerce Hub Go To Market

About your role:

The Director, Global Commerce Hub Acquiring, will have significant responsibility in delivering the continued growth of Commerce Hub as Fiserv’s global acquiring entry point. This leader will play a critical role in evolving our end-to-end product commercialization and readiness from sales and marketing to integration to boarding to reporting.

This leader will drive alignment across global and regional teams to enable consistent pricing, positioning, and selling of Commerce Hub worldwide, while accounting for local market needs. This is a highly visible, transformation‑oriented role.

What you’ll do:

• Define and lead development of product go-to-market (GTM) strategies to rapidly enable and maintain Commerce Hub as the single global acquiring entry point for Fortune 1000 global clients
• Drive and roll out a fundamentally new GTM approach across multiple stakeholder groups, shifting from historically region‑owned models (e.g., US, EMEA, APAC, LATAM) to a coordinated, globally led strategy.
• Lead large, cross-functional initiatives to support Commerce Hub’s adoption and geographic expansion, across Product, Pricing, Sales, Marketing, Enablement, Finance, Legal, and Regional Markets.
• Develop globally consistent pricing, packaging, and value propositions, with structured localization where required.
• Ensure the end-to-end experience for the product, including documentation, boarding, processing, billing, reporting, and servicing are in place and effective
• Effectively communicate progress against initiatives and challenges, and outline solutions/recommendations to senior stakeholders
• Drive the resolution of issues throughout the process including problem identification, root cause analysis, issue resolution and client communication

Experience you’ll need to have:

• 10 years of experience in Product Management or Payment Consulting
• Product management experience in the payments industry, especially eCommerce or omnichannel commerce
• 8+ years of experience delivering large programs or initiatives, especially in an international setting
• 8+ years of experience working with medium-to-large corporations as clients
• 7+ years of experience with Confluence, Jira, or other similar tools
• 8+ years of experience using Microsoft Office products, including Excel, PowerPoint, SharePoint, Co-Pilot.
• Bachelor’s degree or equivalent combination of education, related experience and/or military experience

How you’ll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental, caregiver, and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.