Client Service Associate

BentoBox

BentoBox

Customer Service

Maryland, USA · Massachusetts, USA · Pennsylvania, USA · Virginia, USA · Illinois, USA · Texas, USA · Oregon, USA · Florida, USA · Michigan, USA · Indiana, USA · Kentucky, USA · North Carolina, USA · Georgia, USA · Delaware, USA · Tennessee, USA · Arkansas, USA · New Jersey, USA · Connecticut, USA · Vermont, USA · Louisiana, USA · New Hampshire, USA · South Carolina, USA · New York, USA · Wisconsin, USA · Missouri, USA · Ohio, USA · Wyoming, USA · Kansas, USA · Arizona, USA · North Dakota, USA · Nevada, USA · Iowa, USA · Oklahoma, USA · Mississippi, USA · West Virginia, USA · Nebraska, USA · Minnesota, USA · Alabama, USA · Idaho, USA · Iowa City, IA, USA · Albany, NY, USA · South Dakota, USA · New Mexico, USA · Utah, USA · Maine, USA · Rhode Island, USA · Alaska, USA · Montana, USA · Wyoming, MI, USA · Idaho Falls, ID, USA · New York, NY, USA · Washington, DC, USA · Remote

USD 120k-198k / year + Equity

Posted on May 27, 2026

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Service Associate

Job Description

StoneCastle Cash Management (SCCM), a division of StoneCastle Partners, LLC (SCP), is seeking a detail oriented Associate to conduct all the trade movement and any/all related tasks. You will support the SCCM Operations team in the daily processing of transactions for the suite of cash products offered by SCCM. Additionally, you will assist with any/all client service related work and support initiatives for automation as the department grows.

Key Responsibilities

  • Lead/assist in processing of daily transactions for all cash programs
  • Monitor money movements
  • Answer any/all investor inquiries expeditiously and accurately
  • Coordinate with Sales and the custodian during the client on-boarding process
  • Gather information and necessary documents for external audit confirmations
  • Perform data entry of bank statements into SCCM’s proprietary system for reconciliation
  • Assist with interest rate variance analysis and coordinate with bank team on discrepancies

Requirements

  • Bachelor's Degree or equivalent (any discipline)
  • Prior experience working in a Trade Support or Trading Operations function
  • Exposure to basic accounting and finance
  • A team player who enjoys working in a collaborative, and entrepreneurial environment
  • Self-starter who takes the initiative to suggest process improvements and address needs
  • Understanding of the basic bank terms and settlement procedures
  • Strong proficiency in MS Excel
  • Strong commitment to excellence and attention to details
  • Strong time-management skills and the ability to manage multiple tasks simultaneously

Salary Range

$120,000.00 - $198,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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