Gabbi

Operations Associate

Remote (NYC, CHI, DEN, SF) · Full time

We are Gabbi.

Have you ever been impacted by breast cancer? Do you know somebody who has? By the time we turn 50, most of us will have been close to somebody who has had a diagnosis or even been diagnosed ourselves. At Gabbi, we’re on a mission to make late-stage breast cancer obsolete.

Early detection is key. Women who are diagnosed at stage 0 or stage 1 have a 99% survival rate; women who are diagnosed at stage 4 have a ~30% survival rate.

The problem is that women don’t know their risk, and so they don’t know what kind of care to get and when to get it. Gabbi has created an all-inclusive risk assessment that is the most accurate at predicting a woman’s risk of developing breast cancer. Once a woman knows her risk, we arm her with a personalized action plan and real-time care navigation with our team of clinical breast specialists to make sure she can get the care she needs, when she needs it.

We imagine a world where every woman knows her risk, and we won’t stop fighting until we get there.

This is personal to me., I wish my Mom knew her risk before it was too late, and I’m so fortunate that I knew mine in time. -- My name is Kaitlin Christine, and I am the CEO & Founder at Gabbi.

At Gabbi, we save lives. We hope you’ll join us.

We are looking for a highly-motivated, adaptable Operations Associate to join our team. In this role, you will be responsible for ensuring Gabbi is running smoothly, stays organized, and lead key workflows. You will partner with the Operations & Strategy Manager to keep the Team (including external vendors) on-track and delivering for the business. 

This is an incredible opportunity to join a venture-backed, early stage startup as one of the first ten employees. We're looking for an operations "athlete" who is comfortable with ambiguity, detail-oriented, and can lead their own workflows. They should be excited to embrace the early-stage startup experience, work hard, be nimble, and proactive so that together we can bring Gabbi to as many women as possible.

We are a hybrid workforce that operate out of NYC, CHI, DEN, and SF. You have the opportunity to work remotely in those locations with a minimum of 1 week per quarter in person, during designated off-sites. You will also have the opportunity to travel to work in-person with team members on an as-needed basis.

Primary Responsibilities

Broadly speaking, the Operations Associate will be responsible for:

• Weekly team operations - ensuring optimal team efficiency and productivity through communications, resource organization, and consistent processes
• Building out and supporting cross-functional workflows
• Leading ad-hoc business operations projects (People, Finance, Legal)
• Quarterly offsite planning and facilitation (alongside leadership team)

Detailed areas of support:

• OKR tracking and business health reporting
• Identify areas for operational improvement and implement solutions to enhance processes and documentation practices
• Keep the Team organized!
• Streamline employee and vendor onboarding and offboarding
• Maintain key tools and platforms
• Go-to-market efforts and operational hygiene (ie CRM)
• Customer-related initiatives (support, surveys, etc)
• Coordinate financial activities, assist with budgeting, and ensure compliance with financial procedures
• Legal operations related to contracting and compliance

This role will evolve based on the needs and direction of the business, but you will get firsthand experience helping the team achieve product-market fit.

If you're a disciplined, self-starter, who thrives in a fast-paced, entrepreneurial environment, we'd love to hear from you. Apply today to join our team at Gabbi!

You are

• Excellent communicator with proven interpersonal skills
• Adaptable, resourceful, and willing to roll up your sleeves
• Self-motivated, proactive, and curious by nature
• Ability to work independently, but also collaboratively with a team-first mindset
• Act with urgency and solutions-oriented
• Highly empathetic and fiercely focused on delighting customers (internal and external)

Prior Experience

• Start-up or small business, fast-paced, scrappy environment
• Roles that required learning new tools, processes, and adapting to changes in priorities and deadlines
• Operations, project management, or similar role supporting internal stakeholders and external partners
• Familiarity with core productivity suites (gSuite, project management tools, etc.)

Benefits

Competitive market salary and equity compensation. Competitive healthcare coverage including health and dental. Remote work environment. 

Equal Employment Opportunity

The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

We are an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of Real not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.