Summary

The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

We have a new opportunity for a dynamic Senior Manager to lead Apple’s International Localization teams. Delivering top-notch localization and original copy for Apple Services, including: Apple Music, App Store, Apple TV+, Apple Podcasts and Classical.

Description

As Senior Manager, you will play a key role in ensuring that our Services resonate with our users in culturally and linguistically relevant ways, and for driving the strategy and vision for the user experience via language across Apple Services International. You will be responsible for partnering with localization leaders to craft a cohesive strategy, aligning with business objectives, and translating them into actionable plans for your teams. As AIML reshapes our industry, you will collaborate with teams to integrate new technologies, balancing scale with a human-centric approach. You must be deeply fluent with the Apple Services business, with the ability to understand how product changes and local priorities impact the language experience.

Your teams work across local, regional, and global priorities and are based across both EMEIA and APAC. Our Language Managers craft region-specific original content and create style guides and data sets that underpin our agentic AI solutions. Whilst our Localization Producers work cross-functionally to seamlessly deliver copy, amplifying priorities and scaling efforts around the world. This opportunity places you in a highly-energised environment with some of the most diverse and hardworking creative individuals in the industry where you would be inspired to share your knowledge and experience. You will help guide and inspire both your teams and the wider organisation.

In addition, the Senior Manager is an advocate for international needs, ensuring global alignment on strategy and execution. This role will also serve as a key senior-level presence for International, interacting with senior executives, as an active partner in strategic planning, what's coming for the business and product, and how those evolving priorities impact International Localization teams. You are key to contributing to readiness and operational planning from both a global and local perspective.

Responsibilities

• Lead Language Manager and Localization Producer teams to deliver culturally relevant language experiences across all Services.
• Collaborate effectively with Business and Editorial teams to align on priorities.
• Work with partners to define and streamline team roles and responsibilities, aiming for standardization and efficiency.
• Collaborate with key leaders in the org to define and drive our localization strategy, with a focus on scale and quality and how AIML will continue to be a transformative factor.
• Work with partners in ASE to provide support for data sets and linguistic assets that inform our AIML solutions and features.
• Identify and assess strategic opportunities to enhance operational effectiveness, presenting recommendations to leadership.
• Provide proactive input on UI, UX, and product design for international markets to deliver optimal user experiences, considering the user experience through the lens of language.
  
  

Minimum Qualifications

• Proven leadership and management experience overseeing multiple functions and teams across differing regions and timezones.
• The ability to manage and motivate remote employees, ensuring they’re aligned with wider organisational and business goals.
• A deep fluency in the AIML world, particularly in the area of language AI.
• Strong operational skillset and the ability to define and refine workflows to optimise efficiency and output and oversee change management.
• Experience aligning strategy with business priorities and engaging effectively with business units.
• Experience with exercising cross-functional influence; partnering between business owners, marketing, localization, creative teams, and technical teams.
• The ability to work collaboratively under pressure, with proven experience working on complex, international, large-scale and time-critical projects.
• Strong relationship management expertise to ensure alignment with priorities with global leaders.
• A deep familiarity with the Apple ecosystem of services and hardware (MacOS, iOS, Apple Music, App Store, Apple Podcasts, Apple TV, etc.)
  
  

Preferred Qualifications

• Excellent relationship management and interpersonal communication skills.
• A collaborative mindset with a consistent track record of meeting deadlines.
• Some international travel may be required.
• Fluency in English and another European language is beneficial.
  
  

At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law. Learn more