Employee Relations Business Partner
Lex
Operations
Toronto, ON, Canada
Posted on Apr 30, 2026
Summary
The people here at Apple don’t just create products they create the kind of wonder thats revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. We’re growing and urge you to apply. We believe the role would place you in a highly-energized environment with some of the most talented creative individuals in the industry where you would be inspired to share your years of experience along with providing extraordinary support for the team.
This posting is for an existing opportunity at Apple.
Description
The Employee Relations Business Partner (ERBP) provides consulting and direction regarding employee relations matters to managers, leaders and employees within Apple’s Retail organization. Key objectives include legal compliance and adherence to Apple policies is met in a consistent, objective and fair fashion that fosters the Credo. This is accomplished by a deep partnership with the Centers of Excellence’s (COE’s).
Responsibilities
The people here at Apple don’t just create products they create the kind of wonder thats revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. We’re growing and urge you to apply. We believe the role would place you in a highly-energized environment with some of the most talented creative individuals in the industry where you would be inspired to share your years of experience along with providing extraordinary support for the team.
This posting is for an existing opportunity at Apple.
Description
The Employee Relations Business Partner (ERBP) provides consulting and direction regarding employee relations matters to managers, leaders and employees within Apple’s Retail organization. Key objectives include legal compliance and adherence to Apple policies is met in a consistent, objective and fair fashion that fosters the Credo. This is accomplished by a deep partnership with the Centers of Excellence’s (COE’s).
Responsibilities
- Identify, analyze and implement resolutions to complex and highly sensitive employee relations issues, including unusual situations where precedents for resolution are unavailable.
- Advise and influence market leadership teams regarding critical and complex employee relations decisions, e.g. harassment, business conduct, terminations, and HR policies, guidelines and practices. These decisions may have critical impact on the organization and involve a large degree of risk.
- Evaluate and review employee related decisions in response to employee concerns.
- Conduct investigations regarding potential misconduct and policy violations with varied levels of complexity.
- Conduct workplace violence assessments and implement response plans as needed.
- Provide workplace accommodations consultation with business partners.
- Advise, communicate and implement country-wide employee relations programs, policies, and procedures.
- Conduct training for HR, ER and line management on employee relations topics.
- Leverage our case management system to analyze ER metrics with clients to determine trends and develop proactive strategies to cultivate positive ER in the business.
- 7-12+ years HR experience in employee relations
- Deep expertise in conducting investigations and skilled at documentation related to investigations
- Knowledge of local, state and federal employment laws and regulations
- Experienced in balancing multiple priorities, stakeholders and work streams across markets
- Ability to travel 20-30%
- Working English and French-Canadian language proficiency, as this role will support employees across all Canadian provinces
- Demonstrated ability to work independently, including the ability to organize, plan, and prioritize
- Ability to build strong partnerships and work collaboratively with managers and HR colleagues. Demonstrates command skills and an ability to influence others
- Exceptional communication skills including effective listening, written communication and presentation
- Large corporation HR/ER experience