Business & Education Carrier Account Manager
Sales & Business Development
Minato, Tokyo, Japan
Posted on Jun 21, 2026
Summary
The people here at Apple don't just build products — they craft the kind of wonder that has revolutionized entire industries. It's the diversity of those people and their ideas that fuels the innovation running through everything we do, from breakthrough technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Description
Apple’s Business & Education (B&E) organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.
Our objective is to expand Apple’s market share in B&E segments through collaboration with carriers. We develop strategies to transform the way people work and learn. To realize this goal, we enhance relationships, develop partner capabilities and ensure the execution across all market segments. We collaborate closely with internal and external partners to craft plans that scale the adoption of Apple Ecosystem.
This is not a role for someone who is content with maintaining the status quo. We are looking for a leader who sets an ambitious vision, energizes the people around them, and has the tenacity to drive initiatives through to completion — even in the face of complexity, ambiguity, or resistance. You will need to operate on two horizons simultaneously: executing short-term commercial opportunities with precision, while architecting the partnerships and platforms that will define Apple's carrier relationships in longer term.
Responsibilities
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Learn about accessibility in Apple’s workplace
Role Number: 200667575-6482
The people here at Apple don't just build products — they craft the kind of wonder that has revolutionized entire industries. It's the diversity of those people and their ideas that fuels the innovation running through everything we do, from breakthrough technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Description
Apple’s Business & Education (B&E) organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.
Our objective is to expand Apple’s market share in B&E segments through collaboration with carriers. We develop strategies to transform the way people work and learn. To realize this goal, we enhance relationships, develop partner capabilities and ensure the execution across all market segments. We collaborate closely with internal and external partners to craft plans that scale the adoption of Apple Ecosystem.
This is not a role for someone who is content with maintaining the status quo. We are looking for a leader who sets an ambitious vision, energizes the people around them, and has the tenacity to drive initiatives through to completion — even in the face of complexity, ambiguity, or resistance. You will need to operate on two horizons simultaneously: executing short-term commercial opportunities with precision, while architecting the partnerships and platforms that will define Apple's carrier relationships in longer term.
Responsibilities
- Develop an account plan that aligns Apple and the carrier’s growth strategies to expand adoption of Apple Ecosystem in B&E segments
- Identify ‘new to’ Apple opportunities, not just refreshing the devices, and support sales activities by carrier till the closure
- Build and maintain trusted relationships at executive and operational levels across each carrier organization, becoming the partner they turn first when strategic decisions are made
- Lead both short-term operational plans and long-term strategic initiatives in parallel — maintaining sharp commercial discipline on quarterly targets without losing sight of the mid to long-term opportunity
- Work with and through Apple cross-functional teams (Operations, Marketing, Finance, Legal, etc.) to coordinate resources and deliver shared outcomes
- Typically 5+ years of sales management experience in B&E, or equivalent in carrier account management or a related function
- Solid understanding of Telco industry and technologies
- Proven presentation and communication skills in both Japanese and English, thrive in a fast-paced environment and a culture that relies on teamwork
- Excellent problem solving skills with expertise in understanding carrier data, developing creative solutions and execution to get results
- Demonstrated strengths in relationship management, teaming across functions, deal making & negotiations
- Expertise in influencing internal and external partners to attain financial approvals and negotiate critical business terms
- Experience with device supply and demand management
- Business background (e.g. MBA or equivalent) a plus
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Learn about accessibility in Apple’s workplace
Role Number: 200667575-6482