About Rent the Runway:

Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”

About the Job:

As the Office Manager, you will be the key to operational excellence and problem-solving within our four walls, building strong relationships with all employees and external partners. You will serve as a critical people and culture ambassador, responsible for delivering exceptional in-office employee experience and serving as a model for our positive office culture. You will be an integral part of the team, performing various operational and administrative tasks to support business needs. You will have the unique opportunity to help shape the future of how we interact with our physical space. If you are excited about contributing to the continued success of Rent the Runway and are a positive, outgoing self-starter, keep reading.

What You’ll Do:

• Manage the day-to-day operational aspect of the office, including supply levels.
• Communicate effectively with employees and visitors to ensure a welcoming office environment.
• Manage cleaning and security staff (daily walk-throughs, tasks, etc.) and oversee overall support schedule for building staffing
• Budget management for all OpEx line items
• Order all related F&B, consumables, supplies, cleaning items, misc.
• Organize and communicate inbound and outbound mail processes, including maintaining mail room processes, receiving deliveries, providing package notifications, coordinating with local carriers/building management, and implementing systems that cater to business needs
• Coordinate monthly office events including catered lunches, happy hours, and cultural events
• Lead building onboarding module for new hires
• Serve as the main point of contact for all employee building needs
• Manage internal security system and relevant access controls/security camera functions
• Establish standard operating procedures for building access including, issuances, clearance levels, and auditing processes, including integration with HRIS functionality
• Enforce protocols on health and safety plans, building and employee handbook regulations, and office practices for all individuals onsite
• Uphold rigorous standards of cleanliness and operational excellence, scheduling cleaning and conducting physical inspections of the location
• Request maintenance, and repairs as needed via the Jira ticketing system.
• Build out and manage external guest registration tools, coordinating closely with building management and internal stakeholders to deliver a high-touch experience for all visitors

Who You Are:

• You have 2+ years’ experience in an Office Manager or Administrative Assistant role
• You communicate effectively with others; you can provide clear, concise information to key stakeholders on various teams.
• You take initiative, prioritize tasks, and work independently.
• You demonstrate flexibility and have the ability to juggle competing priorities.
• You maintain a calm, solutions-oriented perspective in the face of competing demands and external pressures.
• You are motivated by solving problems and starting new projects as by maintaining and optimizing existing processes and workflow.
• You naturally respect and understand the importance of confidentiality
• You bring a scrappy approach to problem-solving and a can-do attitude
• You can comfortably lift 50 lb. items for mail room and office maintenance purposes
• You are comfortable with being on-site at our Dumbo, Brooklyn office location Mondays, Tuesdays, Wednesdays, and Thursdays (and periodically on a Friday if needed)

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

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The anticipated hourly pay for this position is $25/hr. The actual hourly pay offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licences held.